Connected hardware

Make smart hardware feel simple.

The electronics may be complicated; the product should not feel that way. Offset brings the package, controls, app, form, and user behavior into one understandable physical experience.

Connected product and companion application
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Product types

Built for products like these.

  • Connected consumer devices
  • Personal electronics
  • Sensor-driven products
  • Smart-home hardware
  • Accessories and control products
  • Hardware with companion digital experiences

What shapes the experience

The choices people feel every time they use it.

01

Arrange the hardware before styling the shell

Decide what the product must contain, expose, protect, and let the user reach before the outside form locks bad assumptions in.

02

Make every interaction belong

Buttons, indicators, charging, docking, access, service, and handling should all feel like they came from the same product.

03

Turn constraints into intentional choices

Work with electrical, firmware, mechanical, and supplier teams so technical limits shape the product without taking it over.

04

Prototype the question, not the whole product

Choose appearance, ergonomic, proof-of-concept, or integrated prototypes based on what the team needs to learn next.

Relevant work

See this product thinking in context.

Open the complete project pages to see how architecture, interaction, form, and physical development change from one product problem to the next.

Common ways to start

Choose the level of help the product needs now.

  • Direction Sprint
  • Development Program
  • Rescue Sprint
  • Fractional Product Lead

Start a project

The hardware works. Now make it feel like a product.

You don’t need to know the design process or which service fits. Share what you want to make or improve, and Kendall will reply directly.