Capabilities

From the first hard question to a product ready for handoff.

Kendall leads the product direction and brings in senior specialists when the work needs deeper CAD, prototyping, engineering, sourcing, or manufacturing support. One direction stays intact from concept to handoff.

Annotated Xenon electronics and product architecture
01ARCHITECTURE02PROOF03HANDOFF
01

Set the product direction

  • Product definition and design principles
  • Physical-product architecture
  • Concept generation and selection
  • Feature and interaction hierarchy
  • Product-family logic
  • Risk and decision mapping
02

Design the physical experience

  • Form development
  • Ergonomics and human factors
  • Physical interaction
  • CMF direction
  • Detail resolution
  • Perceived-quality development
03

Build and test the right things

  • CAD direction and production-ready design support
  • Visualization
  • Mockups and prototypes
  • Design reviews
  • DFM coordination
  • Supplier and manufacturer communication
04

Keep the team moving as one

  • Cross-discipline product direction
  • Senior specialist coordination
  • Internal team reviews
  • Fractional design leadership
  • Manufacturer-handoff support
05

Review, rescue, and improve

  • Physical-product maturity review
  • Design and manufacturing risk
  • Product rescue planning
  • Supplier-transition review
  • Existing-product improvement

OffsetMargin / existing products

Find the profit hidden in an existing product.

Once a product is in market, the customer experience and the economics are inseparable. OffsetMargin follows the product through landed cost, packaging, warranty, repair, returns, suppliers, and SKU complexity to find the changes that can make every unit work harder.

Explore Hardware Value Recovery

How the team works

Led by Kendall Toerner. Expanded with the right specialists.

Kendall remains responsible for product direction, client communication, critical reviews, and final quality. Senior CAD, visualization, prototyping, electronics, sourcing, and manufacturing specialists join only when their depth is useful to the product.

PRINCIPALSENIOR SPECIALISTSthe right depth for each project

Start a project

Tell us what you’re building.

A rough brief is enough. Share where the product stands and what needs to move; Kendall will review it directly.