Industrial design & product architecture

Invent beyond the expected.

Offset explores beyond familiar answers, then resolves the strongest direction into a distinctive product people want and manufacturers can build. Kendall Toerner leads every stage from first direction through handoff.

SELECTED EXPERIENCEWhipsaw · Meta · Oculus · Tesla · Honeywell · Moen · CuisinartSelected experience of the principal. Company names do not imply endorsement.

When to call

Bring us in while the product can still change.

The expensive mistakes usually start early: the wrong package, the wrong interaction, a beautiful shell around an awkward system, or a factory solving questions the product team never answered.

01

The idea is promising, but still fuzzy

You have a pitch, sketch, prototype, or list of requirements—but not yet one clear product that a team can build around.

02

The prototype works, but it does not feel ready

The technology is real, yet the object still feels awkward, overbuilt, visually weak, or risky to send toward tooling.

03

The team is pulling in different directions

Design, engineering, UX, suppliers, and leadership are all moving, but the product is losing its center.

04

The factory is starting to design the product

Important choices are slipping downstream because no one made them clearly enough upstream.

Tell us where you’re stuck

Ways to work together

Choose the level of momentum the product needs.

Each engagement starts with a concrete product problem and ends with useful evidence: a direction, a stronger prototype, a development path, or senior leadership inside the team.

01From $3k

Direction Sprint

Lock the product architecture before details get expensive.

For founders and hardware teams with a promising concept that needs a coherent physical direction, architecture, concept alternatives, and a decision-ready prototype plan.

What this unlocks

A chosen direction, the architecture behind it, and a clear plan for what to prototype next.

Start a Direction Sprint
02From $5k

Rescue Sprint

Recover a stalled, compromised, or pre-tooling product.

For prototypes or designs that technically exist but are not yet good enough to manufacture, launch, or defend internally.

What this unlocks

A focused diagnosis of what is holding the product back and the most useful route to a stronger build.

Start a Rescue Sprint
Exploded Cryptogrow architecture showing the integrated enclosure, airflow, lighting, watering, electronics, and access systemsCryptogrow · client project
03From $7k

Development Program

Lead the product from direction through manufacturer handoff.

A principal-led program that expands the senior team as industrial design, CAD, prototyping, engineering coordination, CMF, sourcing, or manufacturing support becomes necessary.

What this unlocks

One product direction carried through design development, prototypes, technical coordination, and manufacturer handoff.

Discuss a Development Program
04From $4k/month

Fractional Product Lead

Install senior product leadership without permanent headcount.

For companies with internal or external contributors that need one principal to protect product coherence and direct work across disciplines.

What this unlocks

Senior product judgment inside the team: clearer reviews, faster decisions, and one accountable design direction.

Explore Fractional Leadership
05From $5k

Product Diligence

Know what you are buying—or what will break—before capital is committed.

Independent physical-product review for investors, acquirers, and leadership teams assessing maturity, manufacturability, supplier risk, and the real work remaining.

What this unlocks

An independent view of product maturity, physical risk, and the work still required before capital is committed.

Request Product Diligence

Not sure which engagement fits? Describe the product once. We will identify the smallest sensible entry point.

Describe the product

Direct collaboration

Work with the person leading the design.

Kendall Toerner stays involved from the first conversation through final review. When the product calls for deeper CAD, prototyping, electronics, sourcing, or manufacturing expertise, senior specialists join the team without diluting the direction.

You get one accountable product lead and the right depth of support—without paying for a large permanent agency team.

Meet Kendall

Selected work

See the thinking behind the object.

These projects show how architecture, ergonomics, hardware-software integration, prototypes, and details come together. Each is labeled as client work, concept work, or a public preview.

AIR portable outdoor power and navigation product shown as a complete studio render
W/01Collaborative design concept

AIR

A portable outdoor system that brings power, navigation, product architecture, and physical interaction into one coherent tool.

  • Industrial design
  • Hardware + UI
  • Product architecture
Open project gallery
Xenon compact drone internal architecture study
W/02Independent design concept

Xenon

A compact internal architecture study showing how component organization and portability can become one physical system.

  • Architecture
  • Packaging
  • System thinking
Open project gallery
Evade augmented-reality eyewear concept shown in use
W/03Public design concept

Evade

Wearable hardware developed around fit, visual restraint, component packaging, and a product identity that reads clearly on and off the body.

  • Wearable hardware
  • Form development
  • Interaction
Open project gallery

SPECIALIZED PRACTICE

OFFSETMARGIN / HARDWARE VALUE RECOVERY

Your product already sells. Make every unit worth more.

OffsetMargin looks across product design, landed cost, packaging, warranty, repair, returns, suppliers, and SKU complexity to find where an existing hardware business is giving profit away.

Explore OffsetMargin
ECONOMIC SENSITIVITY$10M × 1 margin point= $100,000 / yearSimple arithmetic—not a claim of available savings.

How the work moves

A clear path from rough idea to manufacturer-ready.

AIR research and product-opportunity framingAIR · collaborative design concept
01

Get clear

Define the user, milestone, constraints, and the few choices that will determine the product.

AIR product directions and form studiesAIR · collaborative design concept
02

Choose a direction

Bring architecture, interaction, form, and material into one idea the team can commit to.

AIR electronics and physical proofAIR · collaborative design concept
03

Build the right proof

Use CAD, mockups, prototypes, and engineering input to answer the next real question.

AIR component and assembly handoff developmentAIR · collaborative design concept
04

Carry it through

Keep the design intact through detailed development, supplier decisions, DFM, and handoff.

Start a project

Tell us what you’re building.

A rough brief is enough. Share where the product stands and what needs to move; Kendall will review it directly.